“Write to be understood, speak to be heard, read to grow.”
- Lawrence Clark Powell
You will receive a partcipation certificate on completion of the course
· The changing face of communication
· Perspectives in communication
· Visual perception
· Past experiences
· Elements of communication
· Actions speak louder than words
· What is your communication style?
· Framing your message appropriately
· 7 Communication mistakes to avoid
· Are you really listening?
· Why communication fails?
· Secrets to becoming a great communicator
· Basics of effective written communication