Business Writing Skills


“You can have brilliant ideas, but if you can’t get them across, your ideas won’t get you anywhere”

 – Lee Iacocca


Details for This Course
Date Duration Location Enquiry
  • Overview
  • Course Objectives
  • Course Exam(s)
  • Who Should Attend
  • Course topics

Business Writing Skills

In almost every profession, being able to write well has become a necessity. With the advancement of technology, the way we communicate has changed to a great extent. However, it also placed an increased emphasis on writing skills. In today’s world, a lot of communication between customers and co- workers takes place via email, instant messengers, text messages and other applications. We engage more in written interactions than verbal ones. Effective business writing involves the proper use of grammar, language, tone, and style. It is important that the business message conveys exactly what its meant to convey in a clear and concise manner. These skills can be improved with proper training and practice. So, if you find yourself searching for the correct words to draft emails, documents or want to improve your writing style and grammar sign up for this course.

  • Writing business messages professionally
  • Presenting information in an organised, structured way
  • Using a business-like style and vocabulary, while being sensitive to different levels of reader expertise
  • Expressing your ideas with clarity and confidence

You will receive a participation certificate on completion of the course

It is ideal for anyone who wants to be able to communicate effectively through written word in today’s business environment

Benefits of writing well

Think and then write - Preparation

·         Constructing your business message

·         Know your audience

Writing effective business emails

·         Routine requests

·         Customer complaints

·         Bad news messages

Writing business letters

·         Business letter

·         Thank you letter

The importance of grammar

·         Words and phrases to avoid

·         How one grammatical mistake can cost you!

Netiquette – Is it important?